Member Advantages

Blue Cross and Blue Shield of Louisiana members have exclusive access to many great online tools, including:

Personal Health Record*: A free, portable electronic medical record you can get to from any computer with internet access.

  • You can enter as much information as you choose.
  • Share your PHR with any provider you wish.
  • Great for bringing your health records to a new doctor – whether you're moving or just traveling out of state.

Blue Health Record: A quick and convenient overview of your health history for the past three years.

  • Information is based on claims filed with Blue Cross or HMO Louisiana.
  • Easily print a listing of recent immunizations or lab work done.

Healthcare AdvisorSM**: Search WebMD's full dictionary of health information to learn about health conditions and make informed decisions affecting your healthcare dollars.

Online Account Management: Access your account information online 24 hours a day, seven days a week through My Account.

  • Pay your bill
  • Review claims status
  • Update account information
  • Check on your deductible and out-of-pocket maximums
  • Order replacement ID cards

Online Medication Management: Manage your prescriptions online through My Account:

  • View prescription drug claims history
  • Find a pharmacy
  • File a drug claim
  • View drug benefits
  • Price a prescription
  • Set up a mail-order prescription
  • Use an online prescription drug library to research medications and check potential drug interactions

*Personal Health Record is a website managed by WebMD, an independent company that provides personal health record services for Blue Cross and Blue Shield of Louisiana and HMO Louisiana, Inc.

**Healthcare Advisor is powered by WebMD Health Services, an independent company that provides information on coverage and health topics for Blue Cross and Blue Shield of Louisiana and HMO Louisiana, Inc.