Wellness Services for Members
It's our mission at Blue Cross to improve the lives of all Louisianians. So we offer every member a wide range of health and wellness resources.
Our programs work together to help you stay healthy at every stage of life. Whether you're in good health now or managing a chronic illness, we help you take an active role in your own care.
These integrated programs and services include:
- My Health, My Way -- Our comprehensive wellness program built into every Blue Cross member's plan at no extra cost.
- Care Management – Clinical programs to provide you with health guidance and access to high-quality care.
- Online Wellness Tools – A wide range of interactive tools, trackers and guides to help you learn about and manage your own health.
- Discounts for Healthy Living – Exclusive member rates on health-related services.
My Health, My Way
Every Blue Cross member has access to My Health, My Way at no extra charge. It all starts with a free Personal Health Assessment — an online questionnaire that helps reveal any health risks you might face. You get a comprehensive, personal report and all the tools you might need to stay healthy or improve your health.
These tools include:
Care Management
Our Care Management department is staffed by doctors, nurses and pharmacists. We're here to help you make the best possible decisions about your healthcare. Our goal is to offer clinical programs and services that provide you with health guidance and access to high-quality care.
- We help coordinate your healthcare.
- You get support from a registered nurse.
Our Case Management program helps when a complex medical condition or a catastrophic illness or accident affects you or a family member. Our nurses are experienced with cancer treatment, transplants, high-risk pregnancy, children with special needs, traumatic injuries and many other complex conditions.
Our Disease Management program works with you and your healthcare providers to improve your health and ability to live successfully with a chronic condition, such as heart disease or diabetes.
Online Wellness Tools
Members have exclusive access to a broad range of useful online tools. Log in to your account to access any of the following:
- Personal Health Assessment (PHA): The cornerstone of our My Health, My Way wellness program. This online questionnaire assesses any health risks you may have, based on your history and habits, and gives you a customized report with suggested solutions.
- Healthcare AdvisorSM*: Search WebMD's health encyclopedia to learn about common conditions and make informed decisions affecting your health and your healthcare dollars.
- Self-care Guides: Check out interactive self-care workbooks for members with diabetes, heart disease, heart failure, asthma and emphysema.
- Preventive Medicine Guidelines: See what screenings, immunizations and other preventive measures are recommended by the experts for your age group and gender.
- Health Communications: Get informative newsletters and periodic reminders (by phone or e-mail) about important health screenings, targeted by gender and risk level.
- My Blue Community**: Join an online forum where you can talk health and wellness with other members across the country and read thousands of posts for information and support.
*Healthcare Advisor is powered by WebMD Health Services, an independent company that provides information on coverage and health topics for Blue Cross and Blue Shield of Louisiana and HMO Louisiana, Inc.
**My Blue Community is a website that enables discussions among individual users. This website contains general information and users' opinions and is intended solely as a forum for general information and discussions. It does not contain any medical or healthcare advice that is intended to be used for medical diagnosis or treatment, and does not substitute for medical or other professional advice and services. Always seek the advice of your physician or other qualified healthcare provider regarding any medical condition and before starting any new treatment or following any information that may appear on My Blue Community.
Discounts for Healthy Living
Through My Health, My Way, Blue Cross members have exclusive access to our nationwide Blue365 discount program.
Log in to get special rates on health services such as:
- Health clubs/gyms
- Diet programs
- Elective procedures (ex: Lasik)
- Healthy getaways
- Hotels and spas
- Senior care
- Eye care
Preventive Medicine Guides
Staying current with preventive recommendations is an important part of your overall wellness.
Our preventive medicine guidelines identify preventive services for customers based on age, gender and risk level. The guidelines outline screening tests for early disease detection, immunizations to prevent infections or disease, counseling to reduce risks and recommendations on prenatal care. The guidelines, based on industry standards, are reviewed and established by the Blue Cross Medical Quality Management Committee which includes network physicians.
Preventive Medicine Guidelines
Guidelines were revised in December 2011.
Immunization Schedules
View up-to-date immunization schedules from the National Centers for Disease Control and Prevention.
Contact Information
e-mail: Network.Administration@bcbsla.com
