While the health insurance marketplace is open, it's important to be aware of possible scams and protect yourself.
Several incidents have been reported from around the country, in which scammers are calling people and claiming to be representatives of a commercial health insurance plan or the state Medicaid program. The scammers tell the people on the phone that they must give their bank account and other identifying information to either be enrolled in or to keep their health insurance. The scammer then uses this information to steal money or steal the person's identity.
No health plan, government agency or any other organization involved with the marketplace has a legitimate reason to cold-call customers and obtain their personal or financial information. The customer initiates contact with the marketplace to sign up for a health plan.
If you receive a suspicious phone call, or if someone you don't know pressures you to give personal or financial information you don't feel comfortable sharing, do not cooperate, and report it. You can report suspected scams (or any type of identity theft) to your local law enforcement for criminal investigation, and you can alert the Blue Cross and Blue Shield of Louisiana Fraud Unit about this at 1-800-392-9249 or email@example.com.
Contact an authorized
agent for expert advice.