About Blue
Career Center
Company
Healthcare Reform
Media Center
Member Resources
Why Choose Blue

Member Resources

Blue Cross and Blue Shield of Louisiana and HMO Louisiana members have exclusive access to many great programs, resources and online tools.

 

Member Forms

  • Get answers from Customer Service: Fill out our Secure Online Customer Inquiry Form to submit questions about claims, benefits and more.
  • Make sure your claims get processed: Use our Other Coverage Questionnaire form and let us know if you or your dependents are covered by another health insurance plan or Medicare.
  • Tell us who can get access to your health information: Our Authorized Delegate Form allows you to let someone else receive your protected health information that we create and use.
  • Pay your bill automatically: Use our Automatic Bank Draft form for Blue Cross and HMO Louisiana members and you'll never have to worry about missing a payment.
  • Find all of our forms in one easy place: Check out our Forms for Members page to find the form that fits your immediate need.

Member Perks

  • Get online discounts: Blue365 is an exclusive member website that offers special rates on many health-related services. You'll find discounts on health clubs, diet programs, hotels, eye care and more.
  • Talk with other Blue members: Visit My Blue Community for support from healthy-minded people like you.

Member Tools

  • Track your health information: Get your Personal Health Record*, a free, portable electronic medical record you can use on any computer with internet access.
  • Find healthy advice: Search WebMD Healthcare Advisor'sSM** full dictionary of health information to learn about health conditions and make informed decisions affecting your healthcare dollars.
  • Manage your account online: Get access to your account information online 24 hours a day, seven days a week.
  • Manage your medication online: Get access to your prescriptions online 24 hours a day, seven days a week.
  • Member Programs: Take advantage of programs like Louisiana 2 Step, as well as Wellness Reminders and Care Management support from our doctors, nurses and pharmacists on staff.
  • Health Assessment: Unlock a whole new outlook on your health. Start with a quick Health Assessment that will generate a complete profile and alert you to risks you might face.
  • Find help for mom and baby: Our Healthy Blue Beginnings maternity program provides information and support to keep both mom and baby healthy.

Quality Care

  • Find a doctor almost anywhere: We have broad provider networks. Nearly 9 of every 10 doctors in Louisiana belong to a Blue Cross network. Our member hospital network includes nearly every full-service, acute care hospital in the state.
  • Find the quality you deserve: We encourage physicians to provide quality care with programs like Blue Physician Recognition and Physician Quality Measurement. These programs reward doctors and hospitals that meet quality standards.
  • Read or write member reviews: If you have a processed claim, you can write reviews about your experiences with your doctors. Or you can read reviews from other members and gain insight before choosing a doctor.
  • Get healthcare anywhere: As a Blue Cross member, you take your healthcare benefits with you— across the country and around the world. The BlueCard® Program gives you access to doctors and hospitals almost everywhere.
  • Customer Service

* Personal Health Record is a website managed by WebMD, an independent company that provides personal health record services for Blue Cross and Blue Shield of Louisiana and HMO Louisiana, Inc.

**Healthcare Advisor is powered by WebMD Health Services, an independent company that provides health coverage information for Blue Cross and Blue Shield of Louisiana and HMO Louisiana, Inc.