Member Inquiries

Look on the back of your ID card for the Customer Service number assigned for your coverage.

For service questions, such as benefits, claims, bill pay or other issues:

8 a.m.-5 p.m., Monday-Friday

Secure Online Inquiry Form
24 hours a day, seven days a week

For other questions, please click on one of the categories below to find more information.

BlueCard Program
Corporate Headquarters
Customer Service
Online Account Services


Health Plans
Life Insurance

*Please note: These email addresses are not enabled with security encryption, and there is a risk, however small, that others could view your message. We recommend you use our secure online inquiry form for 24/7 customer service.