Contact Us

If you are a member of the Blue Cross Federal Employee Program, please contact our FEP Customer Service unit if you need assistance with:

  • Claims Inquiries
  • Claim Forms
  • Customer Service Inquiries
  • New ID Card
  • Change of Address
  • Benefit Brochure Request
  • Coverage Information

Customer Service

Mail: Blue Cross and Blue Shield of Louisiana
Federal Employee Program
P.O. Box 98028
Baton Rouge, LA 70898-9028
Phone: 1-800-272-3029
Fax: 225-295-2364
Mail Service Drug Program (CVS Caremark*)
Phone: 1-800-262-7890
Retail Pharmacy Program (CVS Caremark*)
Phone: 1-800-624-5060