Producer FAQs

How can I view my commission statements?
Log in to our commission system to view your statements. You can also access the commission system on the Producer Sales Tools page.

What is my login name and password for commission statements?
The first time you access your online commission statements, you should use the login information below. This set password will not apply if you have already logged on and changed your information. Please contact Broker Services for more information.

  • Login is your producer number
  • Password is your producer number plus “blue.” For example, 12345blue.
  • If you have never logged in, you may need your password reset. Please contact Broker Services for assistance.

How can I get set up to view commissions online? 
If you have not been set up to view commissions online, you should contact Broker Services to receive a Computer Access Form. You should complete and sign the form then return it to commissions@bcbsla.com to gain access to the online commissions site.

What can I do if my commission check seems incorrect?
First, carefully review your online commission statement. Keep in mind that the statement lists all policies or groups that were paid to your producer number and all policies and groups that did not submit premium for the month in question.

What should I do if I have reviewed my statement carefully and still find a discrepancy?
If you find that there is a policy or group that is not showing on your statement AT ALL (as either paying premium or not paying premium), you should submit a list of these cases along with a request for review to commissions@bcbsla.com. You e-mail should include your producer number and all policy and/or group numbers in question. The BCBSLA commissions department can not research a generic complain and must receive a detailed list of missing commissions.

What if a member or group submitted a premium payment, but it has not been posted?
Your commissions are based only on premium payments that have posted during the statement period. You will not receive a commission on a premium payment until it has been posted by accounting.