NOTE: These FAQs focus only on services for Medicare Advantage members.
How will I know that a non-network member would like me to provide services to them?
Will I need to provide services to all non-network members?
What steps do I need to take when providing services to a non-network member?
How do I obtain a Member Servicing Confirmation Form?
Does a non-network member have a unique identification card?
How do I file a claim for a non-network member?
How will I be paid for services rendered to a non-network member?
What is the Medicare allowed amount?
Who do I contact if I have additional questions regarding non-network members?
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