How can I find a PIN number in order to register?
Why can’t I see the claims information for my spouse or my dependents age 18 and older?
Can I access my prescription drug claim information through My Account?
Who can register for My Account?
Who can't register?
What member online services are included in My Account?
What's a member number?
Are there system requirements my computer must have for My Account to work?
Can I access information from more than one member number?
NOTE: If your member number was changed by Blue Cross as part of its move away from Social Security numbers or as part of its transition to a new operating system, your claim numbers under your old member number are still valid to register for My Account Customer Tools. Back to top
*Members under an employer-sponsored plan cannot access these services unless your employer has elected to participate. Primary cardholders can access member maintenance information for themselves and those covered under their plan.
**Healthcare Advisor and Coverage Advisor are powered by Subimo, LLC, an independent company that provides information on coverage and health topics for Blue Cross and Blue Shield of Louisiana and HMO Louisiana, Inc.
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