How can I find a PIN number in order to register?
Why can’t I see the claims information for my spouse or my dependents age 18 and older?
Can I access my prescription drug claim information through My Account?
Who can register for My Account?
Who can't register?
What member online services are included in My Account?
What's a member number?
Are there system requirements my computer must have for My Account to work?
Can I access information from more than one member number?
NOTE: If your member number was changed by Blue Cross as part of its move away from Social Security numbers or as part of its transition to a new operating system, your claim numbers under your old member number are still valid to register for My Account Customer Tools. Back to top
*Members under an employer-sponsored plan cannot access these services unless your employer has elected to participate. Primary cardholders can access member maintenance information for themselves and those covered under their plan.
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