Contact Information for OGB Health Plans

Customer Service and Benefits Info

E-mail: ogbhelp@bcbsla.com
 
Phone: 1.800.392.4089
 
Fax: 225.298.7772
 
Mail: P.O. Box 98027
Baton Rouge, LA 70898

Claims

Mail: P.O. Box 98029
Baton Rouge, LA 70898-9029

Appeals and Grievances

If you or your provider disagrees with a clinical decision, you have the right to appeal. You can make requests by writing to:

  Blue Cross and Blue Shield of Louisiana
Appeal and Grievance Unit
P.O. Box 98045
Baton Rouge, LA 70898-9045
 

Secure Online Contact Form

Contact us 24 hours a day, seven days a week through our secure online inquiry form.