FAQs
(Frequently Asked Questions)

You have questions, we have answers…or at least we try to have the answers. Included here are frequently asked questions we receive regarding:

• general customer service issues
• information doctors and hospitals need to file claims or assist their Blue Cross patients
• information on the electronic services offered to doctors and hospitals

If you have a question that's not answered here, let us know, and we'll do our best to help you.