• Create your own Personal Health Record through AccessBlue. Bringing a copy of your record to the doctor or hospital is an excellent way to help decrease prescription interaction drug errors.

• The e-prescribing (e-Rx) pilot program was designed to reduce errors and increase patient safety. This program allows high volume physicians to write prescriptions via a handheld personal digital assistant (PDA) and electronically transmit the prescription to the patient's pharmacy. It helps eliminate harmful drug interactions.

• Care Management Level 2 program through Express Scripts, Inc. (ESI) provides information to educate members about their conditions and encourages adherence to prescribed drug therapy. For physicians, it promotes current consensus guidelines on the treatment of conditions and provides patient-specific medication profiles for those patients that do not appear to meet those guidelines.

• Utilization review process through ESI - an orderly suite of programs that identifies potential medication-related issues in a patient's prescription history.

Side Effects or Safety Concerns
To learn about side effects or safety concerns for your drug you can:

• Read either the drug label or the drug's package insert
• Speak with your pharmacist or healthcare provider
• Use the Index to Drug-Specific Information at fda.gov
• Browse the Drug & Health Guide when you log in to express-scripts.com*

Questions about Your Drug Coverage?

• Visit the Express Scripts, Inc.* website
• Call Blue Cross Customer Service at 1.800.495.2583

*Express Scripts, Inc. (ESI) is an independent company that serves as the pharmacy benefit manager for Blue Cross and Blue Shield of Louisiana and HMO Louisiana, Inc.