I need to contact Blue Cross or HMO Louisiana about my benefits, a claim or other service issue.

• Call us at 1.800.495.2583
• Submit your question online

I have a general question about my coverage and account management.

• View our Frequently Asked Questions for answers on a number of topics.

I need to locate a form for filing claims or appeals.

• These forms are available in PDF format on the Member Forms page. 

I need to locate a form required to administer my plan such as Authorized Delegate or Other Coverage Questionnaire.

• All forms are located on the Member Forms page in PDF format.  

I am unhappy with service from Blue Cross, HMO Louisiana or a network provider (doctor/hospital etc.).

• Register a formal grievance.  

I would like to appeal a coverage decision made by my plan.

• Follow our procedures for filing an appeal.  

All Customer Service Resources

• Customer Inquiry Form
• Forms for Members
• Appeals and Grievances
• Member FAQs
• Contact Information