| Member Services |
The customer section of our website features information members can use to better understand their healthcare. The following topics and resources may be useful in discussions with patients covered by us.
Complaints and Appeals HSA Management Member Rights and Responsibilities Customer FAQs
Contains our complaints, appeals and grievances procedures and downloadable forms for submitting instances of these issues to BCBSLA
Shows the benefits of a Health Savings Account (HSA) and offers members tools to manage their HSA and get the most out of their healthcare dollars
Lists the rights of covered members and their responsibilities
Includes answers to our most common customer service questions