Our Financial Investigations Unit protects customers' interests by identifying, deterring and detecting all types of fraudulent and abusive activities.

You Can Help

• Request an itemized bill for health services
• Ask questions if you do not understand the bill
• Insist on a receipt that shows the balance if you are required to make a payment
• Check your Explanation of Benefits (EOB) closely to make sure dates and details on the medical services performed match your information  

Reward Program

• Open to customers who report potential fraud and abuse
• Referrals that result in substantial savings will be rewarded
• Monetary rewards not given

Nationally Recognized
We were named the 2007 Health Care Fraud Case of the Year winner under BlueWorks, a program of the national Blue Cross and Blue Shield Association and Harvard Medical School’s Department of Health Care Policy that recognizes Blue Plans for outstanding performance in various categories. Learn more.

Contact Information

e-mail: fraud@bcbsla.com

Fraud & Abuse Hotline: 1.800.392.9249
Call 24/7. You can remain anonymous. All reports are confidential.

Postal:                                                                                                 
Blue Cross and Blue Shield of Louisiana                        
Attention: Financial Investigations Unit
P.O. Box 98029
Baton Rouge, LA 70809-9029