Online Account Maintenance
For Producers, Employers and Agencies
Want to change your password?
Use this option if you know your current password.

Locked out or forgot your password?
Use this option if you do not know your current password.

Forgot your user name?
If you have forgotten your username you can have it emailed to you.

Want to update your challenge questions or change your email address?
You will be prompted to answer these questions if attempting to modify your account password.

The email address you provide here is where you will receive email notifications
stating your group invoice is available in AccessBlue. Also, this email will be used
to deliver your username if you attempt to use "Forgot your username."

- When registering for AccessBlue, ONLY ONE REGISTRATION IS ALLOWED per producer number or agency number.
- Attempting to register for more than one AccessBlue account per producer number will cause access issues.

If you need additional technical support please contact the Service Desk.
Technical support - 1.800.258.3005
8:00am-4:30pm Monday-Friday
Need help with your account? Contact our online account helpline at 1.800.821.2753*

* Customer Service hours are 8am – 8pm, Monday - Friday. Automated PIN Support is available after hours.

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Blue Cross and Blue Shield of Louisiana is licensed to sell products only in the state of Louisiana.