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"Blue Cross and Blue Shield is a great company that values their employees. I have a great team and I enjoy the interaction with our members and their outcome which makes them feel respected and valued"
Taretta Wilson | Supervisor
BENEFITS ADMINISTRATION
Benefits Administration division handles:
- All inquiries from members, providers and group contacts about available benefits
- Exclusions and limitations to benefits
- Status of claims submitted and how claims that have been paid were resolved
- Prescription drug coverage dealing with Medicare members
- Membership and billing issues, including:
- ID cards
- Member information
- Online access to benefits