Hurricane Preparedness
Below are tips to help you in the event of a storm:
Before the Storm
- Gather copies of your important healthcare documents and store them in a safe place.
- Create a Personal Health Record for you and your family. This secure, password-protected online record is available 24/7, wherever you are. Best of all, your Personal Health Record is yours to keep, even if you change health insurance carriers.
- Register for My Blue Account, our free online member service tool. You can register and login from the login button found on the upper right of every BCBSLA.com webpage. My Blue Account lets you:
- Create a Personal Health Record
- View and print your claims-based health history
- Review claims status, and
- Update personal information.
- Keep several days' worth of your prescription medications on hand.
- Write down your employer's insurance contact information, if applicable.
- Complete an authorized delegate form for all covered family members age 18 or older.
- Complete the Be Safe. Be Prepared. card and carry it in your wallet or file it with important health documents.
- Bookmark this webpage for ready reference.
After the Storm
- Remember to return to this webpage for the latest information, or call the Customer Service number on your ID card.
- Share your temporary address with Blue Cross if you will be away from home for an extended time. You can change your address using your online account.
- If evacuated, use Louisiana Hospital Inform or other online tools to learn more about hospitals throughout Louisiana.
- Make sure you include your policy number or contract number with your premium payment. Most individual customers can now pay their BCBSLA or HMO Louisiana bill online through their online account.
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