Service and Support

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Member FAQs

Get answers to questions about claim information, payments and online accounts.

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Appeals and Grievances

Find out how to make a written request to change a decision about your claim.

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Report Fraud

We protect your interests by identifying and deterring fraudulent and abusive activities. 

By using this site, you agree to our use of session replay tools to collect real-time information about your use of our site. We only use the information to optimize the performance of our website, fix errors and prevent fraud. Selecting "no" keeps the information collected anonymous.