Contact Us

If you are a member of the Blue Cross Federal Employee Program, please contact our FEP Customer Service unit if you need assistance with:

  • Claims Inquiries
  • Claim Forms
  • Customer Service Inquiries
  • New ID Card
  • Change of Address
  • Benefit Brochure Request
  • Coverage Information

Customer Service

Mail: Blue Cross and Blue Shield of Louisiana
Federal Employee Program
P.O. Box 98028
Baton Rouge, LA 70898-9028
Email: FEP@bcbsla.com
Phone: 1.800.272.3029
Fax: 225.295.2364
Website: www.fepblue.org
   
Mail Service Drug Program (CVS Caremark*)
Phone: 1.800.262.7890
   
Retail Pharmacy Program (CVS Caremark*)
Phone: 1.800.624.5060