Identify members by the "empty suitcase" logo on their ID card.
Providers and BlueCard® members throughout the country have access to information about participating HMO providers in another Blue Plan's service area through BlueCard Access®, a nationwide toll-free number, 1.800.810.BLUE (2583)
Providers should verify benefits for HMO members. The empty suitcase logo does not guarantee that the HMO member has benefits if they see a participating provider in that state. Most HMO members must get an authorization to see a provider outside of their service area. To ensure claims are paid timely and accurately, please use iLinkBLUE or call Provider Services at 1.800.922.8866.
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