Report Fraud
Our nationally recognized Financial Investigations Unit protects customers' interests by identifying, deterring and detecting all types of fraudulent and abusive activities. This team's effort saves Blue Cross members millions of dollars each year.
If your medical identity is stolen, your insurance information could be used by others to submit false claims under your name. You can protect yourself from fraud by monitoring your healthcare charges. Get the facts on medical identity theft.
You Can Help
- Request an itemized bill for health services
- Ask questions if you do not understand the bill
- Insist on a receipt that shows the balance if you are required to make a payment
- Check your Personal Health Statement (PHS) closely to make sure dates and details on the medical services performed match your information
Reward Program
- Open to customers who report potential fraud and abuse
- Referrals that result in substantial savings will be rewarded
- Monetary rewards not given
Contact Information
e-mail: fraud@bcbsla.com
Fraud & Abuse Hotline: 1.800.392.9249
Call 24/7. You can remain anonymous. All reports are confidential.
Postal:
Blue Cross and Blue Shield of Louisiana
Attention: Financial Investigations Unit
P.O. Box 98029
Baton Rouge, LA 70809-9029
