Request your PIN
1. Identify Yourself 2. Member Account Info 3. Create Your Account 4. Done
Within the first week of your coverage, you should receive your ID card and PIN in the mail. Once you have a PIN, you can register for your online account.
Call for your PIN
Call our online account helpline at 1.800.821.2753*
Due to privacy protection Customer Service must be contacted for subscribers under 18.
Send me my PIN
Have your PIN mailed or emailed to you. BCBSLA must have your email address on file for PIN to be emailed.

Need help with your member account?

Contact our online account helpline at


8am – 8pm, Monday - Friday

Automated PIN support is available after hours.

Additional Support Options





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