Notice of Blue Cross Office Closures

To protect your safety and the safety of our employees, Blue Cross and Blue Shield of Louisiana is open for business, but our local offices are closed to the public.

The majority of our employees are working from home and can still serve you. Below is the contact information for our main headquarters office in Baton Rouge, as well as each of our regional offices across the state.

Stay safe and well!

Baton Rouge (Headquarters Office)

If you need to pay your premium in person, you can drop a check into the locked box near the door of the Customer Service Center Building.

Otherwise, you can contact us by:

• Calling Customer Service at 1-800-599-2583; or,
• Submitting your question online here: https://www.bcbsla.com/public-secure-inquiry.
  (This site is secure and available 24/7.)

Alexandria Office

Phone: 318-448-1660
Email: northlaregionalsupport@bcbsla.com

Houma Office

Phone: 985-853-5964

Lafayette Office

Phone: 337-232-7527
Email: LafayetteGroupMarketing@bcbsla.com
LGM@bcbsla.com

Lake Charles Office

Phone: 337-562-0595
or 337-232-7527
Email: LakeCharlesGroupMarketing@bcbsla.com
or LCGM@bcbsla.com

Monroe Office

Phone: 318-323-1479
Email: northlaregionalsupport@bcbsla.com

New Orleans Office

Phone: 504-832-5800

Shreveport Office

Phone: 318-795-0573
Email: northlaregionalsupport@bcbsla.com