Disease Management

Find your strength with support from our team of nurses, dietitians and social workers.


Care Management Programs

What can the Blue Cross health coaches do for you? You can be Stronger Than any diagnosis or health condition. Find your strength with support from our team of nurses, dietitians and social workers.

What is Care Management?
Real healthcare providers -- doctors, nurses, social workers, dietitians and pharmacists – make up our Care Management department. We're here to help you make the best possible decisions about your healthcare.

Our goal is to offer programs and services that guide you to better health and access to high quality care.

We help coordinate your healthcare.

You get support from a registered nurse. You may pay less for medications you take to treat diabetes, coronary artery disease, heart failure, asthma and COPD.

Watch the video to learn about the benefits of working with a personal health coach.

Who can participate?
  • OGB members enrolled in one of the Blue Cross plans
  • Medicare is not your primary health coverage
  • You've been diagnosed with one or more of these health conditions:
    • Diabetes
    • Coronary artery disease
    • Coronary Heart Failure (CHF)
    • Heart disease
    • Asthma
    • Chronic obstructive pulmonary disease (COPD)
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Ready to Get Started?

Call one of our Health Services Specialists

Monday — Friday, 8 a.m. - 5 p.m.


Case Management

Our Case Management program provides help when you or a family member have a complex medical condition, or a catastrophic illness or accident.

Our nurses have experience with:

  • Cancer treatment
  • Transplants
  • High-risk pregnancy
  • Children with special needs
  • Traumatic injuries
  • Other conditions
What can the program do for you?
  • Help you coordinate your healthcare services and serve as an advocate for your healthcare needs
  • Provide you with educational materials and information about community-based resources
  • Promote a healthy lifestyle. We will help you set positive healthcare goals and coach you to reach them
Blue Cross and Blue Shield logo

Ready to Get Started?

To see if you are eligible and get started, call one of our health coaches.

Monday — Friday, 8 a.m. - 5 p.m.

800-363-9159


Wealth of Healthful Resources

Live Better Louisiana gives you access to a wide range of healthful activities—some of which may even be suggested in your personal action plan. Blue Cross and Blue Shield of Louisiana also brings OGB plan members a number of wellness-related Discounts and Deals.

Diabetes Prevention Program: OGB members and other adults 18 years of age and older on their plans who are diagnosed with prediabetes or at high risk for type 2 diabetes may be eligible for Omada, a 16-week diabetes prevention program from Blue Cross and Omada Health. The Omada program is designed to help individuals, including those with prediabetes, lose weight and make healthier choices. Combining a professional health coach with an understanding and supportive small group, a flexible online format and a growing pool of healthy resources, Omada is a profound, lifestyle-changing experience.

Primary Care Referral: Studies show that building a long-term relationship with a single doctor can improve your health. Your primary care physician (PCP) is your healthcare team quarterback, coordinating your care and helping ensure you don't get unnecessary tests or treatments. OGB members who don't already have a PCP will get help choosing one from the appropriate Blue Cross network.

Diabetes Care: OGB members diagnosed with diabetes may be eligible for a glucometer and test strips from CVS Caremark at no out-of-pocket cost to help manage their diabetes. You don’t have to enroll in any additional programs, but you must be participating in the Care Management Diabetes program to qualify for test strips. Follow these instructions to claim your no out-of-pocket glucometer and test strips.

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