Our forms are updated regularly. Please use the most current form to avoid delays in processing. Read each form carefully for special instructions and/or submission information.
Search our provider directory to find a doctor in your network. And if you choose a Quality Blue Primary Care Doctor, you get lower or free copays and cost sharing for that visit, depending on your plan benefits.
Save money on your health insurance premium through Live Better Louisiana, an OGB program that will give Blue Cross plan members resources to help you better monitor your health, understand your risk factors and make educated choices that keep you healthier. To receive the premium credit, you must be the primary member on an Office of Group Benefits Blue Cross policy in both 2018 and 2019, and complete your wellness checkup.
How can the program save you money on prescriptions?
Co-pays for drugs specifically prescribed for treating diabetes, coronary artery disease, heart failure, asthma and COPD are discounted when you participate in the program.
Disease Management: A program at no additional cost to eligible members that offers health coaching, prescription incentives, educational materials and caring support. Conditions addressed are asthma, COPD, coronary artery disease, diabetes and heart failure. Learn more on our Managing Your Care page.
Case Management: With our voluntary Case Management program, we want to give you the power to effectively manage your own healthcare. At the same time, we want to support all your values and preferences. For eligible members, Case Management helps you become a true partner in your healthcare and not just a receiver of services. Learn more on our Managing Your Care page.
Diabetes Prevention Program: OGB members who are diagnosed with prediabetes or at high risk for type 2 diabetes may be eligible for Omada, a 16-week diabetes prevention program from Blue Cross and Omada Health. The Omada program is designed to help individuals, including those with prediabetes, lose weight and make healthier choices. Combining a professional health coach with an understanding and supportive small group, a flexible online format and a growing pool of healthy resources, Omada is a profound, lifestyle-changing experience.
Primary Care Referral: Studies show that building a long-term relationship with a single doctor can improve your health. Your primary care physician (PCP) is your healthcare team quarterback, coordinating your care and helping ensure you don't get unnecessary tests or treatments. OGB members who don't already have a PCP will get help choosing one from the appropriate Blue Cross network.
Diabetes Care: OGB members diagnosed with diabetes may be eligible for a glucometer and test strips from Abbott Diabetes Care at no out-of-pocket cost to help manage their diabetes. You don’t have to enroll in any additional programs, but you must be participating in the InHealth: Blue Health Diabetes program to qualify for test strips. Follow these instructions to claim your no out-of-pocket glucometer and test strips.
If you and your provider disagrees with a clinical decision, you have the right to appeal.
P.O. Box 98027
Baton Rouge, LA 70898
With our secure online customer inquiry form, you can submit your questions to Customer Service securely and conveniently.
Blue Cross Office Hours
We serve every community in the state through our Baton Rouge headquarters and regional offices in Alexandria, Baton Rouge, Houma, Lafayette, Lake Charles, Monroe, New Orleans and Shreveport.
2018 Company Holidays
Monday, Jan. 1
Martin Luther King Jr. Day
Monday, Jan. 15
Friday, March 30
Monday, May 28
Wednesday, July 4
Monday, Sept. 3
Thursday, Nov. 22
Friday, Nov. 23
Monday, Dec. 24
Tuesday, Dec. 25
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411 Ashley Ridge Blvd.
Shreveport, LA 71106